Craghall, sits proudly within Wellburn’s portfolio of luxury residential care homes.
Set in the tranquil area of Jesmond, on the outskirts of Newcastle, our stunning home sits in secluded surroundings within the conservation area of Jesmond Dene.
You’ll receive expert, tailored care in
a relaxed, friendly and comfortable setting, to provide your kind of home.
With vastly experienced, trained staff always on-hand to listen and help in any way they can, including industry leading expertise in dementia care, they’ll provide a safe haven for you, whatever your needs.
Location
Craghall Residential Care Home
Craghall Care Home Matthew Bank, South Gosforth, Tyne and Wear
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.